1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website owner.

Cookies cannot carry viruses or install malware. They do not give us access to your device or any information beyond what you choose to share with us.

2. How We Use Cookies

We use cookies on our website (emergency-repairs.co.uk) for the following purposes:

  • To ensure the website functions correctly (strictly necessary)
  • To understand how visitors use our website so we can improve it (analytics)

We do not use cookies for advertising, retargeting, or selling data to third parties.

3. The Cookies We Use

The table below sets out the categories of cookies used on this website. Where a cookie requires your consent under UK PECR, it will only be set after you have accepted it via our cookie banner.

Strictly Necessary Cookies

These cookies are essential for the website to function. They do not collect any information about you that could be used for marketing. They cannot be switched off without breaking the site. No consent is required for these under UK PECR.

Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose. These cookies are only set if you give your consent.

Google Analytics collects data such as pages visited, time spent on the site, and how you arrived. This data is aggregated and does not personally identify you. We have enabled IP anonymisation so your full IP address is never stored by Google.

For more information on how Google uses data from analytics cookies, please visit: policies.google.com/technologies/partner-sites

4. Your Consent & Cookie Choices

Under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we are required to obtain your consent before placing any non-essential cookies on your device. When you first visit our website, you will be presented with a cookie banner giving you the option to:

  • Accept all cookies — including analytics cookies to help us improve the site
  • Accept necessary cookies only — the site will still function fully, but we will not collect analytics data

You can withdraw or change your consent at any time by clicking "Cookie Settings" in the footer of any page, or by clearing cookies in your browser and revisiting the site.

Please note that withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew it.

5. Managing Cookies Through Your Browser

In addition to our cookie banner, most web browsers allow you to control cookies directly through their settings. You can typically:

  • View which cookies are stored on your device
  • Delete some or all existing cookies
  • Block cookies from specific sites or from all sites
  • Set preferences to be asked before a cookie is placed

Browser-specific guidance can be found at:

Please be aware that restricting cookies may affect the functionality of some websites, including ours.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

6. Data Transfers Outside the UK

Google Analytics may transfer data to servers located outside the United Kingdom, including to the United States. Google LLC participates in the EU-US Data Privacy Framework and implements Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO) as a lawful transfer mechanism.

For more information, see Google's privacy policy at policies.google.com/privacy.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time — for example, when we add new cookies or change our analytics tools. The date at the top of this page will always reflect when the policy was last revised.

If we make significant changes, such as introducing a new category of cookie, we will reset the consent banner so you can review and re-confirm your preferences.

8. Further Information

This Cookie Policy should be read alongside our Privacy Policy, which sets out in full how we collect, use, and protect your personal data.

For general information about cookies and your rights under UK PECR, the ICO provides a helpful guide at ico.org.uk/your-data-matters/online/cookies.

If you have any questions about our use of cookies, please contact us:

Emergency Repairs

Email: contact@emergency-repairs.co.uk

Phone: 07907 561144